Right of withdrawal 

 

The return of goods received is not available since the goods are perishable by nature. Nevertheless, Box D’Orange will take into consideration if the goods were received with large damage, and therefore a discount voucher can be given.

The following cancellation policy applies only to the online subscription of our goods.

As a consumer, you have the right to withdraw from the subscription within 30 days. The cancellation of your subscription can be done at any time.

 

To exercise your right of withdrawal, you must contact us:

 

Box D’Orange

João  Nunes

Estrada de Patroves, Albufeira

8200-373 Albufeira

Portugal

 

Email: office@boxdorange.com

Tel PT EN ES: (+43) 6645008539

Tel DE EN: (+43) 664 4546050

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Please advise via the webpage, email, or with a letter sent by post with your decision to withdraw from the subscription.

 

Consequences of withdrawal

 

If you cancel your subscription the service will be still active until the end of the 30 days (time frame of a subscription). Therefore, if during that period you haven’t received the goods of the subscription they will still be sent. After the 30 days are passed the subscription will be terminated.

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